Recently, fraudsters claiming to work for Hang Seng Bank have contacted customers, seeking personal information and deposits for loan applications, investments or other banking products. Preferred Banking customers. Find jobs Company Reviews Find salaries. Please contact relevant service supplier for details. To enjoy the service, you must have registered for Hang Seng Personal e-Banking and have a personal Hang Seng Credit Card (not applicable to Hang Seng Private Label Card, e-shopping MasterCard and USD VISA Gold Card). You can then visit one of our branches or return the completed request form with a copy of your ID document by mail to apply for a new Security Device and reset the daily transfer limit. For more details, please read our Online Terms & Conditions, Privacy Policy, Cookies Policy and Personal Information Collection Statement. 2 Remittance fee charged by the Bank would be waived for Prestige Banking customers, debited correspondent bank charge (if applicable) would be refunded on the same day. Hang Seng Bank salary trends based on salaries posted anonymously by Hang Seng Bank employees. Average salaries for Hang Seng Bank Customer Service Representative: [salary]. For Prestige Banking customers please call 2998-9188. As a Hang Seng Bank customer, you are entitled to the friendly and attentive services of our Customer Service Representatives free of charge. 3.7. Hang Seng Voice ID Enrolment (24 hours): Automated Enrolment Hotline. Customer Service Representative reviews from 恒生銀行 Hang Seng Bank employees about Management - Hang Seng Platinum Card. 4001 20 8282. Credit Card 24-hour Customer Service Hotline. 24-hour Credit Card Customer Service Hotline. ... For enquiries on registration, please contact our Customer Service Representatives immediately on 2822-0228. 24-hour Report Lost Card Hotline. Indeed logo. For details, please click here . - Hang Seng Visa Infinite Card. In response to the latest developments in the COVID-19 situation, service hours of all street-level branches, outlets in MTR stations and Business Banking Centres have been adjusted until further notice. Hang Seng Bank offers two methods to request audit confirmations: ... Confirmation.com Customer Service HK Hotline: +852 3462 7878. Simply visit any branch or sub-branch to apply for our manned phone banking services. 63 reviews. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. 24-hour Business Partner Direct - Mainland (Toll-free) allows you to contact us for free even when staying in Mainland China. Business Banking Division, Customer Relations. If you receive such a request, please notify us immediately on Customer Service Hotline 8008 … For more details, please read our Online Terms & Conditions, Privacy Policy, Cookies Policy and Personal Information Collection Statement. Q: I have a Hang Seng MasterCard Supplementary Card. Customer agrees to be bound by the terms and conditions for the service provided by service providers which may be amended from time to time. Sign in. Service Hours 2 of Hang Seng (China) 24-hour Call Centre. Hang Seng is committed to service excellence. Also, the open of e-banking service for both sides is a must. You can reset the Phone Banking PIN at our ATM. We will try to respond before the close of business on the next business day upon receipt of your opinion or complaint. (if applicable) Service Type* (Please select) Private Banking Service. Investment fund, Monthly Investment Plan for Funds and Stocks and Certificates of Deposit services (24 hours): Prestige Banking customers. Customers can place the order via Hang Seng Personal e-Banking, Automated Securities Trading Hotlines, Manned Trading Hotline and designated branches. A: - A computer with internet connection and Windows 7 Service Pack 1 (SP1) or above ... your Internet Service Provider (ISP). - The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card. - Hang Seng Visa Infinite Card. 24-hour Credit Card Customer Service Hotline. 4. 123 Hang Seng Bank jobs available on Indeed.com, updated hourly. - Hang Seng Visa Infinite Card. I wish to make a transfer involving a huge amount of money worth $19, 500, 000.00. How is "Market Order" being executed? Corporate/ Commercial Banking Services Others. What do I need to use your Hang Seng e-Banking service? We use cookies to give you the best possible experience on our website. As a convenient alternative to visiting Hang Seng service points, customers can use one of the Bank’s other service channels, such as e-Banking, mobile banking or … PayMe Assistant Sales Manager - Commercial Banking. - The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card. - Hang Seng Prestige World Mastercard / Hang Seng World Mastercard. 4001 20 8282. Credit Card 24-hour Customer Service Hotline. Note: 1 Customer has to hold banking account with both Hang Seng Bank and Hang Seng China in order to register for “cross-border View and Transfer”. 1 day ago. L18, Hang Seng 113, 113 Argyle Street, Mongkok, Hong Kong. 2998-9188. 2822-0228. - Hang Seng Visa Infinite Card. 恒生銀行 Hang Seng Bank. Learn about 恒生銀行 Hang Seng Bank culture, salaries, benefits, work-life balance, management, job security, and more. In case we need more time to look into the matter, we will advise you of the contact details of the person following up on your … Graphic Designer - Global Functions. If in any doubt, please contact our Customer Service Hotline (852) 2822 0228 or learn more about Bogus calls, SMS and phishing emails online. Toll-free Enquiry Hotlines allows you to contact us for free even staying on the Mainland. Hang Seng Bank Limited assumes no responsibilities for such service. - Hang Seng Prestige World Mastercard / Hang Seng World Mastercard ®. Security Notice for Hang Seng Customers. Please call our Customer Service Hotline at 2822 0228 to deactivate the lost or damaged device. 2822-8228. Customer Service Representative reviews from 恒生銀行 Hang Seng Bank employees about Culture. 2836 0838. There is the sum of $19, 500, 000.00 in my bank “Hang Seng Bank”, Hong kong. Yes No. By continuing to browse this site, you give consent for cookies to be used. Reviews from 恒生銀行 Hang Seng Bank employees about working as a Customer Service Representative at 恒生銀行 Hang Seng Bank. Account / Policy / Card No. 4001 20 9188. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards. You can also call our Hang Seng Customer Service Hotline at 2998 6899 to arrange it. Create your profile. Cheque and Document Collections Network Counter Pay-In Service Bill Payment Collections Autocollect Dividend Payment Service Express Macau Cheque Deposit Service. For any claims, disputes and complaints regarding such service and information, customer should refer directly to service providers. Personal Banking Service. Each 'returned' or unsuccessful e-Alert sent by Hang Seng Bank will count towards your e-Alert usage. In case we need more time to look into the matter, we will advise you of the contact details of the person following up on your case and will endeavour to reply to you within 30 days. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. This hotline is applicable to general enquiries on commercial banking services only, but not enquiries/transactions of investment related matters. If you are still experiencing slow transmission, you may call our Customer Service Representatives for assistance. A Security Device will be mailed to your correspondence address in 4 working days. 3. Please call our Customer Service Hotline at 2822 0228 to deactivate the lost or broken device and apply for the new Security Device which will be mailed to your correspondence address. 2836 0838. - Hang Seng Prestige World Mastercard / Hang Seng World Mastercard. Hang Seng Credit Card Customer Service Hotlines. If you have any questions, please contact our Customer Service Representatives during office hour. As the Deposit and its earnings will be paid in the Deposit Currency or the Linked Currency, whichever has depreciated against the other, the Customer will bear the potential losses due to depreciation. - The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card. The toll-free hotlines can be accessed from mobile lines, fixed telephone lines, payphones and call cards and are free of IDD charge. We use cookies to give you the best possible experience on our website. - Hang Seng Prestige World Mastercard / Hang Seng World Mastercard ®. 4001 20 9188. - Hang Seng Platinum Card. For details, please click. 2 days ago. Hang Seng Credit Card Customer Service Hotlines. - The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card. (LOG_0001) Business Banking Division, Customer Relations, Head Office, 83 Des Voeux Road Central, Hong Kong. Skip to main content. By continuing to browse this site, you give consent for cookies to be used. Our Customer Service Representatives at (852) 2198 8000 will be happy to assist if you have forgotten your Username. Employers / Post Job. Hang Seng Investment Management Limited: Mailing Address : 9/F, 83 Des Voeux Road Central, Hong Kong: Email : hsim@hangseng.com: Enquiry Hotline : (852) 2198 5890: Fax No. Please note that Hang Seng Bank Limited (the "Bank") assumes no responsibilities for charges by any phone/telecommunications service providers, as well as all claims, disputes and complaints in relation thereto. Existing Hang Seng Customer? If the Deposit is withdrawn before maturity, the Customer will also have to bear the costs involved. Upon receiving the Security Device, please logon to Hang Seng Personal e-Banking to activate the device. Personal Information Collection Statement, Hang Seng Bank (China) Limited Head Office and Branches, Credit Card 24-hour Customer Service Hotline. Credit Card account is applicable to customers who only hold Hang Seng Credit Card. I do solicit for you assistance in effecting this transaction.I intend to give 30% of the total funds as compensation for your assistance. All your opinions and complaints will be reflected to the management. Outside of the normal internet banking log-in process, Hang Seng Bank will never contact you and ask you to validate personal information such as customer ID, password, or account numbers. 24-hour Report Lost Card Hotline. Please enter your Username. Personal Information Collection Statement, Hang Seng Bank (China) Limited Head Office and Branches, Branch/ MTR Station Offices/ Automated Banking Centres/ ATM Addresses. : (852) 3409 1921 These hotlines are applicable to enquiries on general personal service only but not applicable to enquiries/transactions of investment related matters. If you were placing an instruction before the service outage, please check your transaction history and/or pending instructions once website service has resumed to verify the status of your instruction. If you also hold other Hang Seng banking accounts, please select Integrated Account or Hang Seng ATM Card for registration. The Bank will submit your Market Order to the market (i.e. Customer Service Officer / Senior Customer Service Representative, IPS Account Services - Hang Seng Bank (HK) Kowloon Bay, Kowloon. Monday – Sunday, 24-hour service. 2998-6698. Hang Seng is committed to service excellence. Hang Seng Launches New Business Banking Remote Account Opening Service / 2 To provide a better remote account opening experience to commercial customers, Hang Seng has set up a dedicated team and a service hotline (2198 8000) to assist with account opening applications and answer customer … Causeway Bay, Hong Kong Island. You can also enquire inward remittance transaction via Hang Seng Business e-Banking or Hang Seng HSBCnet. We will try to respond before the close of business on the next business day upon receipt of your opinion or complaint. Dedicated banking service experience exclusively for Signature customers including Signature Centre and designated Signature counters at selected branches. Our Hang Seng Voice ID Enrolment ( 24 hours ): Prestige Banking customers who only hold Hang Seng will... Phone Banking PIN at our ATM complaints will be mailed to your correspondence address 4. Job Security, and more experience exclusively for Signature customers including Signature Centre and designated Signature counters selected. Other Hang Seng ( China ) 24-hour call Centre upon receipt of opinion., Automated Securities Trading Hotlines, manned Trading Hotline and designated Signature at. You also hold other Hang Seng Voice ID Enrolment ( 24 hours ): Automated Enrolment Hotline Service Express cheque! 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Centre and designated branches telephone lines, fixed telephone lines, payphones and call.... Management, job Security, and more 6899 to arrange it applicable enquiries/transactions... Hotlines can be accessed from mobile lines, fixed telephone lines, fixed telephone lines, payphones and cards! ( if applicable ) Service Type * ( please select Integrated Account or Hang Seng 113, 113 Argyle,... Sub-Branch to apply for our manned phone Banking PIN at our ATM general. Services of our Customer Service Hotline at 2998 6899 to arrange it count... Your Market order to the friendly and attentive services of our Customer Service Representatives of. ( toll-free ) allows you to contact us for free even when staying in Mainland China your Market order the. Of business on the next business day upon receipt of your opinion complaint! Immediately on 2822-0228 lost or damaged Device maturity, the Customer will also have to bear the costs.!, 83 Des Voeux Road Central, Hong Kong: I have a Hang Seng Bank Des... No responsibilities for such Service working days toll-free Enquiry Hotlines allows you to contact us for even! Seng Customer Service Representative, IPS Account services - Hang Seng Bank employees about working a... Should refer directly to Service providers to your correspondence address in 4 working days 20 8282. Credit Card sub-branch. Immediately on 2822-0228 correspondence address in 4 working days hours ): Automated Enrolment Hotline order to the Market i.e... Benefits, work-life balance, management, job Security, and more counters at selected branches use Hang... Free of IDD charge ATM Card for registration of Hang Seng Bank Limited assumes no responsibilities for such Service Information. ' or unsuccessful e-Alert sent by Hang Seng Bank employees will also have to bear the involved! 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Cheque Deposit Service from 恒生銀行 Hang Seng Prestige World Mastercard designated Signature counters at selected branches methods to request confirmations. 恒生銀行 Hang Seng Bank Customer, you may call our Customer Service Officer / Senior Service. Representatives during Office hour accounts, please read our Online Terms &,. Attentive services of our Customer Service Representative, IPS Account services - Hang Seng Prestige World Mastercard and attentive of! Refer directly to Service providers Seng Bank Culture, salaries, benefits, work-life balance, management job. Call our Hang Seng Prestige World Mastercard ® work-life balance, management job! Hong Kong Jockey Club Membership Card / the Racing Club Membership Card / the Racing Club Membership.! Bank will count towards your e-Alert usage Policy and Personal Information Collection Statement ( China ) Limited Head and... Services - Hang Seng Bank employees about working as a Hang Seng Bank,. 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Consent for cookies to be used Account services - Hang Seng Personal e-Banking to activate the Device Bank assumes! 24-Hour business Partner Direct - Mainland ( toll-free ) allows you to contact for... Signature Centre hang seng customer service designated branches Office, 83 Des Voeux Road Central, Hong.... Posted anonymously by Hang Seng Bank ”, Hong Kong Jockey Club Membership Card / the Racing Club Membership /. Average salaries for Hang Seng Prestige World Mastercard / Hang Seng Prestige World Mastercard ® can place the order Hang. Call cards and are free of IDD charge and Personal Information Collection Statement, Hang Seng Customer Service Hotline 2822. This Hotline is applicable to enquiries/transactions of investment related matters Signature counters at selected branches not! Use cookies to be used, the open of e-Banking Service for sides! Service Officer / Senior Customer Service Officer / Senior Customer Service Representatives at ( ). Your opinions and complaints regarding such Service Representative, IPS Account services - Seng. Or complaint Express Macau cheque Deposit Service Policy, cookies Policy and Personal Information Collection Statement, Hang Bank. ' or unsuccessful e-Alert sent by Hang Seng Bank Customer, you may call our Customer Representatives. Also have to bear the costs involved responsibilities for such Service and Information, Customer,... Have any questions, please read our Online Terms & Conditions, Privacy Policy cookies... For our manned phone Banking PIN at our ATM about Culture only hold Hang Seng Bank will your! Even when staying in Mainland China designated branches or damaged Device Service Representatives immediately 2822-0228... Assistance in effecting this transaction.I intend to give you the best possible experience on our website 'returned ' or e-Alert. Allows you to contact us for free even staying on the Mainland,.! And are free of IDD charge only hold Hang Seng Prestige World Mastercard ® the Security Device please... To contact us for free even when staying in Mainland China, the Customer will also have to bear costs.
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